Since CompuServe is an older email service it sometimes causes problems to users who want to sign in to their CompuServe web mail. These can problems became more prevalent after CS was sold to AOL, however, there can several other reasons for CompuServe email errors.
Here are some of the very basic troubleshooting methods that you can use to resolve your error.
If you are getting the message “Invalid Password” while trying to login to your webmail cs com. Then it means you have entered the wrong password, in that case, you can click on the “Forgot Password” link, given just below the password field, and change your password by following the instructions visible on the screen.
Clearing Browser Cache
When we visit different websites on the internet, these website stores cookies in the browser cache memory for their fast access. So, when we log in to some website, the option to save password and email appears, when we allow it to save, the browser saves those addresses and passwords in its cache. At times, when we try to login with a new password after changing it recently for a particular website, it may happen that the browser is taking information from the cache and thus matching your new login information with the stored ones and thus not allowing you for the access. Therefore sometimes clearing cache can solve the CompuServe web mail login issues.
Disabling the firewall
Many of us use extra firewall software to protect our computer from hacking or virus attack, this software sometimes blocks the use of unknown websites or the websites you visit for the first time. So you can allow access to those websites or disable your software.